Product Support Specialist
Are you a hands-on personality with a great interest in VR who can operate our systems during training at our customers? Do you have the confidence to support trainings with knowledge and competence, provide demos for potential customers, feel responsible for our Product Quality by testing our soft- and hardware and enjoy working on various projects in a team? Then this is the job for you!
We are looking for someone who wants to become an expert of our systems, who is strong in the technical field and thinks in a product- and customer-oriented way. You know how to structure and convey the information you receive in the correct way between our customers, your team, managers and other departments. You operate our systems independently and as part of a team. You remain calm under pressure to make adjustments and you have strong communication skills, while you:
- Operate our systems during demos and training and keep our systems, batteries and replicas running
- Assist the instructors during training, make adjustments or changes to existing or prepared training scenarios
- Clearly describe and communicate the customer’s wishes in the field of new to develop training scenarios.
- Clearly document changes in existing training scenarios and to our systems
- Test new software or new hardware or adjustments made to existing systems
- Correct administration and handling of support questions, malfunctions and repairs
Requirements
- A completed education at MBO+/HBO level and affinity in the field of IT, technology, games and/or serious gaming
- The capacity to work in a results and solution-oriented manner
- Creative, punctual and accurate
- Willing to travel and work irregular hours
- Willing to spend several days at our customers’ locations in the Netherlands and on an incidental basis abroad
- Able to communicate in English, both verbally and in writing
Benefits
- A challenging job for 32 to 40 hours per week
- A start-up-like working environment
- Independence and flexible working hours
- Working from a repurposed airplane shelter on Technology Base Enschede with your own private parking spot.
Engineering Manager
The need to accelerate readiness as deterrence at scale is painfully clear at this point in time. This is why RE-liON believes the convergence of sensing, immersive technology and seamless human-machine teaming is just about to get a whole lot more interesting.
If your brain responded by already assembling some technologies, teams and possible products in your head, we need you right now. Join our team to build in this next challenge.
RE-liON needs an engineering manager that drives our teams, that has an overarching vision, not just of local software architecture, but of the entire vertically integrated product line of hard- and software, that has experience and an existing network of connections in both relevant hard- and software industry.
- Experience
- Technically insightful
- Leadership
- Organizational skills
- Motivational skills
- Broad network of contacts
Requirements
- Track record of successfully leading a few large (1-2M+) multi-discipline technical projects
- Seniority required; five years of experience preferable
- Must be able to write technical English reports
- Must be familiar with the outsourcing process
- Experience in the XR/VR world (technologies, connections) is a plus
Practical requirements
- At least four days/week on HQ location in Enschede
- English speaker is a must; Dutch is a pre
- Must be able to pass a Security Screening
- Must be a citizen of an EU country for the past 5 years
Benefits
- A strong team within a rapidly growing, mission driven company where you have the opportunity to always work with the latest technology
- A nice green office and a a startup-like working environment.
- Working from a transformed F16 shelter on Technology Base Enschede with your own private parking spot 🙂
Business Developer Defense - EU
RE-liON’s Customer Conversion & Success team is seeking a Business Developer to join our team. The team is responsible for growth opportunities for our products within government markets across Europe.
As a Business Developer, you support the business strategy. If you enjoy working in a dynamic environment with a mission-oriented team then this role is for you.
- Development, nurture, capture and convert on business opportunities
- Up- and cross-sell within existing customers
- Develop, execute, and oversee a business strategy that prioritizes growth
- Maintain positive professional relationships with clients and other stakeholders
- Monitor sales progress to ensure that company goals are being met
- Identify and research potential customers and tenders
- Develop and maintain customer relationships and inform customers about our product roadmap
- Use – and continuously enhance – our Sales Playbook to improve sales revenue
- Collaborate internally to develop winning presentations/demo’s/pilots
- Negotiate contract terms with customers and communicate with stakeholders
- Gather useful information from customer and competitor data
- Make and give presentations to prospective customers
- Track, identify and add qualified prospects to sales pipeline
- Develop and manage strategic partnerships to grow business
- Conduct ongoing market research
- Drive the end-to-end sales process
- Prepare and submit sales proposals and -contracts
- A mission oriented mindset
- Structured and problem solving and bias to action
- Excellent communication skills
- Ownership mentality
- Technical aptitude and intellectual curiosity
- Persuasiveness
- A team player – internal and external
- Able to obtain and hold a security clearance
- Prior military experience
- Ability to travel 25-75%
Benefits
- A startup-like working environment.
- An ambitious and mission-driven company culture.
- Independence and flexible working hours.
- A parking spot 🙂
Senior Unreal Engineer
Do you like working on deep tech and with a mix of hard- and software? Are you ready to work on our nation’s national security challenges? Parts of our tech stack is in-house developed, other parts are based on the well known Unreal Engine, your expertise! You will be part of one of our integrated tech teams and your experience will help us to accelerate our mission; prepare Defense, Police and Fire Services worldwide for stressful situations through our VR training systems.
- Contribute to our mission for measurably skilled
- Pushing XR spatial compute boundaries with sensor fusion, new input devices and actuators
- Realization of large-scale and complex software architecture
- Implement, maintain, test and improve existing codebase
- Processing large data sets
- Connect the software to our inhouse hardware
- Create automated test tools to make testing more efficient
Requirements
- Bachelor of Science degree or equivalent work experience in Computer Science, Computer Engineering or related field
- At least 5 years working experience of which 2 years with the Unreal Engine
- Knowledge of and experience in C++
- The ability to jump into a large codebase
- Team-player, self-motivated, driven and organized
- Able to communicate in English
Benefits
- A flat and informal startup-like working environment in a nice green office
- An ambitious and mission-driven company culture
- All teams from prototype to product-to-market work closely together under one roof
- Independence and flexible working hours
(Graduation) Internship
An internship offers a unique combination of practical, work and development that expands further professional growth. Our trainees work directly with professionals under guidance of supervisors and staff. RE-liON offers internships in:
- Software development
- 3D design
- Industrial design
- Electrical and mechanical engineering
- Marketing
Internships in other areas are welcome to apply. To start your application process, apply via the yellow button below.
